Dr. Zaitul Akma binti Baharuddin (MD (UKRIDA), LLM (Master of Laws in Healthcare & Medical Law, Taylor’s University),OHD (NIOSH)
Organising Chairperson, Transformational Leadership in Patient Safety (TLPS) 2026 Programme
Head, Clinical Risk Management and Clinical Surveillance Branch, Selangor State Health Department
SCHOMOS Representative, MMA Selangor (2025–2026)
What was the MOST valuable thing you learned from this training?
The most valuable lesson was understanding that patient safety starts with transformational leadership. The programme helped me recognise that sustainable improvement comes through influencing behaviours, building trust, fostering psychological safety, and empowering teams rather than relying solely on policies and processes.
How will you apply what you learned in your workplace?
I will apply the coaching and transformational leadership principles to strengthen our patient safety culture by empowering multidisciplinary teams, improving communication, encouraging reflective practice, and leading quality improvement initiatives that focus on preventing harm rather than reacting to adverse events.
Would you recommend this programme to others? Why?
Yes. This programme goes beyond conventional leadership training. Through interactive coaching, experiential learning, and practical leadership tools, it equips healthcare professionals with the mindset and skills to become effective change agents who can positively influence organisational culture and improve patient safety outcomes.
In ONE sentence, describe this training.
Not just a leadership course, but a movement that transforms mindsets and inspires lasting excellence in patient safety.
To deliver transformative self-leadership and leadership programs that bridge personal growth and professional excellence while promoting inclusivity and empowerment.
Inclusion and Empowerment
To deliver transformative self-leadership and leadership programs that bridge personal growth and professional excellence while promoting inclusivity and empowerment.
Excellence and Collaboration
To deliver transformative self-leadership and leadership programs that bridge personal growth and professional excellence while promoting inclusivity and empowerment.
